UX Design diploma final project redesigning the flight booking experience to reduce cart abandonment through transparent fare structures.
Wanderlust Airlines
UX Design diploma final project redesigning the flight booking experience to reduce cart abandonment through transparent fare structures.
Comprehensive WCAG 2.1 audit and remediation of a live portfolio, engineering custom code solutions to resolve critical accessibility barriers within a constrained website builder.
Inclusive by Design: Remediating a Live Portfolio for WCAG Compliance
Comprehensive WCAG 2.1 audit and remediation of a live portfolio, engineering custom code solutions to resolve critical accessibility barriers within a constrained website builder.
Previous Experience
I create product guides that support usability and empower users to succeed
I document processes to improve clarity, alignment, and team efficiency
I bring experience creating training that builds user trust and strengthens brand relationships
I analyse complex workflows and turn them into intuitive, user-centred journeys
I communicate clearly and empathetically with all stakeholders
I design onboarding experiences that help users learn quickly and confidently
A unique perspective!
I’m pivoting into UX, where I’ve led cross-department processes and learned how real users and teams interact with systems.
That hands-on experience gives me a unique perspective with a strong foundation in CRM operations, customer experience, and clear communication.
I love crafting smooth, user-friendly journeys and I'm currently excited to be learning more about accessibility.